Scenario:
In the following scenario, you will become the Project Manager, Business Analyst and Systems Architect. Read the transcript from your meeting and complete the tasks for each role. You are not limited to the list of requirements listed here. You need to add new requirements specially the core functionality of the system.
Actors:
Stakeholder A (Prioritizes the libraries)
Stakeholder B (Prioritizes the bookstores)
Stakeholder C (Both libraries and bookstores have equal priority)
Vendor Project Manager (John)
Vendor Business Analyst (Jen)
Vendor Systems Architect (Jun)
Transcript:
Attendees:
Stakeholder A (SA)
Stakeholder B (SB)
Stakeholder C (SC)
Vendor Project Manager (John)
Vendor Business Analyst (Jen)
Vendor Systems Architect (Jun)
Vendor Secretary (You)
Meeting Topic: Unified Library & Bookstore Management System
John: Alright, everyone, welcome! Today we'll be discussing your vision for this unified management system.
SA: Wonderful! First things first, our top priority is streamlining library cataloging. We need a robust system that can handle a vast amount of data across different languages and formats.
SB: Agreed. But let's not forget searchability! Customers need to easily find what they're looking for, whether it's a specific book or a genre.
Jen: (Makes notes) Excellent points. Can you elaborate on the data formats you envision, Stakeholder A?
SA: Absolutely. Ebooks, audiobooks, even physical media with detailed information like ISBNs and publication dates.
SC: Hold on, while a unified catalog is important, don't we also need a strong inventory management system? Tracking stock levels for both libraries and bookstores is crucial.
SB: (Scoffs) Inventory? Libraries lend books, Stakeholder C. We need a system for circulation and patron management.
SA: (Talks over SB) Exactly! Borrowing periods, due date reminders, hold lists - these are all essential library functionalities.
John: (Raises hand) Perhaps we can break this down further. Stakeholder A, Stakeholder C, could you elaborate on your preferred functionalities for libraries specifically? Stakeholder B, what about bookstores?
SC: Sure. For libraries, in addition to the catalogue, we need features like automated renewals and overdue fines management.
SA: Yes, and interlibrary loan integration would be fantastic!
SB: (Sighs) Meanwhile, bookstores need functionalities like point-of-sale systems, loyalty programs, and vendor management.
Jun: (Whispers to John) This is getting complicated. Conflicting priorities between libraries and bookstores.
John: (Clears throat) Stakeholder B, that's an interesting point. Would those functionalities integrate with the library system somehow?
SB: Ideally, yes. We want a seamless experience for customers who might browse in a bookstore and then borrow a book from the library.
SC: Exactly! A unified system would allow customers to see library availability directly in the bookstore, and vice versa.
SA: (Grumbles) As long as it prioritizes library functions.
Jen: (Looks overwhelmed) Okay, so we have a lot to consider here. A unified catalog with diverse data formats, separate functionalities for libraries and bookstores, with potential integration points...
John: (Nods) Yes, Jen. We'll need to carefully map out the requirements and prioritize based on stakeholder needs.
SC: And don't forget user interface design! The system needs to be user-friendly for both staff and patrons.
SB: Absolutely. A clean interface with multilingual support is a must.
John: Excellent points. We'll make sure user interface and accessibility are addressed in the design phase.
Summary of Additional Discussion Points
Security
Stakeholder concerns likely revolved around data security for both libraries (patron information, borrowing history) and bookstores (financial transactions, customer loyalty data).
Possible discussion points:
Encryption standards for data storage and transmission
User authentication and access control levels
Disaster recovery and backup plan
Reporting
Stakeholders likely have different reporting needs for libraries and bookstores.
Possible discussion points:
Libraries: reports on borrowing trends, overdue fines, interlibrary loan activity
Bookstores: sales reports, inventory management reports, customer loyalty program analytics
Reporting formats (e.g., charts, dashboards) and delivery methods (e.g., email, automated reports)
Other Functionalities
The transcript hints at potential discussions around:
Integrations with existing library and bookstore systems
User management features (adding new staff/patrons, managing roles and permissions)
Mobile app development for customer self-service
Unresolved Issues
The core conflict between Stakeholder A (prioritizes libraries) and Stakeholder B (prioritizes bookstores) remains unresolved.
This will need to be addressed during the requirements gathering and prioritization phase.
Type yes once done reading
HERE you are a Project Manager