Online Shopping Quiz

According to the text, what should you focus on when reading expert reviews from trusted websites?

• The number of reviews a product has

• The star ratings alone

• Sites that offer impartial reviews from real experts

• The incentives offered for writing reviews

What is recommended to do when reading customer reviews?

• Trust all five-star reviews

• Only read reviews on social media platforms

• Consider the source, author, and history of the review

• Ignore negative reviews as they are always fake

What should you search for online to find out about other people's experiences with a product or company?

• The product or company name plus the word "review"

• The product or company name plus the words "complaint" or "scam"

• The product or company name plus the word "discount"

• The product or company name plus the word "advertisement"

What should you make notes of when comparison shopping for a product?

• The product's manufacturer or model number and details like size, color, or shipping fees

• The number of reviews and star ratings

• The incentives for writing reviews

• The number of negative reviews

What can some comparison shopping sites allow you to do?

• Write reviews for products

• Get a free product in exchange for writing a review

• Sign up to get price alerts when prices change

• Ignore expert reviews

What should you learn about when comparison shopping to avoid unexpected costs?

• The color and size of the product

• The total cost of the product, including shipping, handling, delivery, taxes, or other fees

• The brand popularity

• The number of reviews the product has

What could the term "refurbished" in a product description imply?

• The product is brand new

• The product is in less-than-perfect condition

• The product comes with a free gift

• The product is the latest model

What is a potential risk when expensive brand-name items are offered at bargain prices?

• They might come with additional warranties

• They could be counterfeit or stolen

• They are always in perfect condition

• They include free shipping

What does an FTC rule require sellers to do regarding shipping items?

• Ship items as they promised in their ads

• Offer free returns on all items

• Provide a discount on future purchases

• Ship items within 60 days after receiving payment

What should you do if you want to take advantage of a seller's price-matching policy?

• Ignore the policy as it usually does not result in actual savings

• Wait for the item to go on sale elsewhere

• Contact the seller to request a match

• Purchase the item immediately at the higher price