Basic Network Troubleshooting Quiz

What is the first step of solving a network problem?

• Implement the solution

• Test the scenario

• Develop a scenario

• Identify the problem

What should you do to gather information about the current state of the network?

• Ask users on the network

• Restart the router

• Replace the network router

• Duplicate the problem on a test piece of hardware or software

What is the purpose of developing a working scenario in network troubleshooting?

• To understand the possible causes of the issue

• To gather information about the network

• To test the scenario

• To identify the symptoms of the network outage

What should you do after coming up with a plan of action to address the network problem?

• Implement the solution

• Document the issue

• Verify system functionality

• Develop a scenario

Why is it important to document each stage of troubleshooting the problem?

• To confuse other network technicians

• To hide the solution from others

• To lengthen network downtime

• To help other network technicians, students, or users in the future

What is the assumption made about controlling the local network in troubleshooting?

• You control nothing in the network

• You control everything beyond the local network

• You control the local network and do not control anything beyond it

• You control the local network and everything beyond it

What should you do to identify individual problems clearly in a network?

• Define the symptoms of the network outage

• Gather information about the network

• Ask users on the network

• Identify each issue separately

What is the purpose of testing the scenario in network troubleshooting?

• To develop a working scenario

• To gather information about the network

• To understand the possible causes of the issue

• To verify the solution

When should you implement the solution to fix the network problem?

• Before testing the scenario

• After developing a scenario

• Before identifying the problem

• After coming up with a plan of action

When should you test the scenario in network troubleshooting?

• Before developing a scenario

• After identifying the problem

• Before implementing the solution

• After coming up with a plan of action