What is the primary reason Ann, the CEO, is unable to connect her consumer-class tablet to the wireless network?

• The tablet is not compatible with the wireless network.

• Other users are already connected to the wireless network, preventing new connections.

• There is an issue with the wireless network that needs to be diagnosed and resolved.

• Ann does not want to adjust her home WiFi configuration.

Answer explanation

The primary reason Ann, the CEO, is unable to connect her consumer-class tablet to the wireless network is that there is an issue with the wireless network that needs to be diagnosed and resolved.

What should you do to assist Ann with getting her device online without adjusting her home WiFi configuration?

• Reset the wireless access point.

• Review the network diagrams and device configurations to determine the cause of the problem.

• Connect Ann's tablet to a different network.

• Ask other users to disconnect from the network.

Answer explanation

Review the network diagrams and device configurations to determine the cause of the problem.

What is the name of the network that the device is currently connected to according to the top image?

• 802.11

• SSID

• ANNHOME

• None

Answer explanation

The correct name of the network that the device is currently connected to according to the top image is 'ANNHOME'.

According to the bottom image, which Wi-Fi frequency band is the device set to use?

• b/g

• a

• ac

• None

Answer explanation

The device is not set to use any Wi-Fi frequency band according to the image, hence the correct answer is 'None'.

Is Bluetooth enabled on the device in both images?

• Yes

• No

• Cannot be determined

• Only in the top image

Answer explanation

Bluetooth is enabled on the device in both images as indicated by the presence of the Bluetooth icon in the top right corner of each image.

What is the status of Bluetooth on the devices shown in the image?

• Off

• On

• Not visible

• One device has Bluetooth on, the other has it off

Answer explanation

The status of Bluetooth on the devices shown in the image is 'On', as indicated by the Bluetooth symbol being displayed on both devices.

Which Wi-Fi network is not listed in the 'Saved Networks' on the second device?

• BYOD

• DEFAULT

• COFFEESHOPPE

• CORP

Answer explanation

The Wi-Fi network 'CORP' is not listed in the 'Saved Networks' on the second device, making it the correct choice.

Which Wi-Fi frequency bands are shown in the device's settings?

• 1GHz and 2GHz

• 2.4GHz and 5GHz

• 3GHz and 4GHz

• 5GHz and 6GHz

Answer explanation

The correct Wi-Fi frequency bands shown in the device's settings are 2.4GHz and 5GHz.

What are the security modes available for Wi-Fi in the device's settings?

• WEP and WPA

• WPA and WPA2

• OPEN and WEP

• OPEN, WEP, WPA, WPA2

Answer explanation

The correct answer is OPEN, WEP, WPA, WPA2 as these are the security modes available for Wi-Fi in the device's settings.

What security protocol is used for the SSID "CORP"?

• WPA2

• WPA-PSK

• TotallySecure!

• Corpsecure1

Answer explanation

The security protocol used for the SSID 'CORP' is WPA2, making it the correct choice among the options provided.