Which of the following should a technician implement to set up a new wireless router with the best possible security?

• WPS

• TKIP

• WPA3

• WEP

Answer explanation

To set up a new wireless router with the best possible security, a technician should implement WPA3 as it provides the highest level of security among the options listed.

What is the MOST likely cause of a user being unable to connect to the network at the corporate office after returning from vacation, given that Windows allows the user to log in, but no internal or external websites are accessible when running a browser?

• The user's password expired while on vacation.

• The user clicked on a malicious email.

• The user connected to a captive portal while traveling.

• The user enabled airplane mode.

Answer explanation

The user enabled airplane mode, which disables network connectivity, explaining the inability to access internal or external websites despite being able to log in to Windows.

After installing a suite of security applications, a user's home computer has been running slowly, and the hard drive activity light is constantly solid. Which of the following should be checked FIRST to address this issue?

• Services in Control Panel to check for overutilization

• Performance Monitor to check for resource utilization

• System File Checker to check for modified Windows files

• Event Viewer to identify errors

Answer explanation

Check Performance Monitor to identify resource utilization as the first step in addressing the slow computer issue after installing security applications.

A field technician applied a Group Policy setting to all the workstations in the network, which caused users to be unable to log in. What is the MOST likely cause of this issue?

• The SNTP server is offline.

• A user changed the time zone on a local machine.

• The Group Policy setting has disrupted domain authentication on the system.

• The workstations and the authentication server have a system clock difference.

Answer explanation

The Group Policy setting has disrupted domain authentication on the system.

A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task?

• Differential backup

• Off-site backup

• Incremental backup

• Full backup

Answer explanation

An Incremental backup method would be the best choice as it only requires two sets of tapes to restore, making it efficient for the workstation setup.

A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the user's account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

• acceptable use policy

• regulatory compliance requirements

• non-disclosure agreement

• incident response procedures

Answer explanation

The technician's refusal to log in to the user's account and read the email is a violation of the acceptable use policy.

A technician received a call stating that all files in a user's documents folder appear to be changed, and each of the files now has a .lock file extension. Which of the following actions is the FIRST step the technician should take?

• Run a live disk clone

• Run a full antivirus scan

• Use a batch file to rename the files

• Disconnect the machine from the network

Answer explanation

The FIRST step should be to disconnect the machine from the network to prevent further spread of the infection.

A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website. Which of the following would MOST likely solve the issue?

• Updating the operating system

• Changing proxy settings

• Reinstalling the browser

• Enabling port forwarding

Answer explanation

Changing proxy settings would most likely solve the issue of being redirected to an unfamiliar website while browsing the internet using Internet Explorer.

Which of the following must be completed before an administrator's change request for an upcoming server deployment can be approved?

• Risk analysis

• Sandbox testing

• End user acceptance

• Lessons learned

Answer explanation

Risk analysis must be completed before an administrator's change request for an upcoming server deployment can be approved to assess potential risks and make informed decisions.

What is a consequence of end-of-life operating systems?

• Operating systems void the hardware warranty.

• Operating systems cease to function.

• Operating systems no longer receive updates.

• Operating systems are unable to migrate data to the new operating system.

Answer explanation

The consequence of end-of-life operating systems is that they no longer receive updates, leaving them vulnerable to security risks and compatibility issues.