What is the SSID also known as in the wireless network settings?

• Security Mode

• MAC Address

• Wireless Network Name

• Channel

Answer explanation

The SSID in wireless network settings is also known as the Wireless Network Name, which is the name that identifies a specific wireless network.

Which security mode is not recommended for a wireless network?

• Enable WEP Wireless Security (basic)

• Enable WPA Wireless Security (enhanced)

• Enable WPA2 Wireless Security (enhanced)

• Disable Wireless Security

Answer explanation

Disable Wireless Security is not recommended for a wireless network as it leaves the network vulnerable to unauthorized access and potential security breaches.

What does disabling SSID Broadcast do in a wireless network?

• It hides the network from being seen by devices scanning for WiFi networks.

• It changes the wireless channel automatically.

• It encrypts the data being transmitted over the network.

• It allows only specific MAC addresses to connect to the network.

Answer explanation

Disabling SSID Broadcast hides the network from being seen by devices scanning for WiFi networks.

What is the purpose of MAC filtering in a wireless network?

• To set the maximum number of devices that can connect to the network.

• To determine the speed of the network.

• To allow or disallow specific devices based on their MAC address.

• To encrypt the data being transmitted over the network.

Answer explanation

To allow or disallow specific devices based on their MAC address.

Which of the following components should be checked first when experiencing smudging and paper jams with oversized documents?

• Toner

• Fuser

• Duplexer

• Rollers

Answer explanation

When experiencing smudging and paper jams with oversized documents, the rollers should be checked first as they are responsible for feeding the paper through the printer.

What is the purpose of the SOHO Starter Kit provided to the new technician, Joe?

• To play a simulation game

• To configure customers' home networks

• To repair broken computer parts

• To study for a networking exam

Answer explanation

The purpose of the SOHO Starter Kit provided to the new technician, Joe, is to configure customers' home networks, not to play a simulation game, repair broken computer parts, or study for a networking exam.

What should the computer be connected to in order to have Internet connectivity according to the training material?

• Phone Service

• LAN 1-4

• WAN

• POTS

Answer explanation

The computer should be connected to WAN for Internet connectivity according to the training material.

What should the phone be connected to in order to have a dial tone?

• WAN

• LAN 1-4

• POTS

• Cable Modem

Answer explanation

To have a dial tone, the phone should be connected to POTS according to the training material.

A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

• SODIMM

• DDR3

• ECC

• VRAM

Answer explanation

DDR3 RAM is most likely to be used for installing additional RAM in a desktop computer.

Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?

• Roller

• Drum

• Transfer belt

• Ribbon

Answer explanation

Vertical streaks are likely caused by a faulty drum in the laser printer.