900106 Week Six Quiz

900106 Week Six Quiz

University

15 Qs

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900106 Week Six Quiz

900106 Week Six Quiz

Assessment

Quiz

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University

Practice Problem

Medium

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15 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Paraphrasing, summarizing, and questioning/clarifying are all examples of:

passive listening techniques

active listening techniques

selective listening techniques

inactive listening techniques

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

You walk away from a conversation feeling both heard and understood. This shows that the other person was:

a real friend

actively listening to you

ignoring you

just being nice

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Sarah's friend just lost a family member and is having a difficult time. She says to her friend, 'I'm sorry for you.' Sarah is expressing _____ in this scenario.

empathy

apathy

sympathy

understanding

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

_______ is feeling for someone, while _______ is feeling with someone.

empathy; sympathy

sympathy; empathy

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Which of the following is an example of an open-ended question?

Are you in pain?

What is today's date?

Did you take your medication today?

What health concerns do you have?

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Factors that inhibit effective communication are referred to as:

inhibitors

barriers

blockers

obstacles

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Certain words or expressions used by a specific profession, group or culture are referred to as:

jargon

sayings

phrases

axioms

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