Quality is not moving target. Without continuous improvement, quality does not disappear.”

Final TQM and JIT

Quiz
•
Business
•
12th Grade
•
Medium
Maria Molin
Used 1+ times
FREE Resource
9 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
TRUE
FALSE
2.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
“Top management alone cannot bring forth all the desire benefits of TQM. Only with the support from all managers can TQM attain the most desirable results.”
TRUE
FALSE
3.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
“To ensure success of TQM, a firm must set unambiguous and measurable objectives.”
TRUE
FALSE
4.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
“Quality achievement of people and subunits when recognized timely is not the best way to emphasize the firm’s continuous struggle for better quality and to ensure efforts toward total quality at every level.”
TRUE
FALSE
5.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
“Top management must encourage everyone in the firm to be actively involved and to participate in the firm’s efforts to continuously improve quality.”
TRUE
FALSE
6.
MULTIPLE CHOICE QUESTION
30 sec • 2 pts
Costs incurred when poor quality goods or services are detected after delivery to customers.
Prevention Costs
Appraisal Costs
Internal failure costs
External failure costs
7.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
“Also called inspection costs. Incurred to identify products before the products are shipped to customers.
Prevention costs
Appraisal costs
Internal failure costs
External failure costs
8.
FILL IN THE BLANK QUESTION
30 sec • 2 pts
_______ is a Japanese term meaning change for the better or continuous improvement.
9.
FILL IN THE BLANK QUESTION
30 sec • 2 pts
_______ is the other term used for JIT Production System.
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