Understanding Text Speak in Communication

What does 'HRU' stand for in text speak?

• How are you

• Hello, are you

• Here are you

• High-risk unit

What did Lydia try to order initially?

• Tuna and coffee

• Three burgers and fries

• A chocolate shake

• A chef's salad

What was the cost of the meal Lydia finally understood?

• $11.95

• $5.95

• $9.95

• $15.95

Why did the customers complain?

• Incorrect orders

• Couldn't understand text speak

• Food was late

• Overpriced menu items

What did the employer suggest Lydia needs to stop doing?

• Ignoring customers

• Forgetting orders

• Using text speak

• Being late

What was Lydia's reaction when asked if she always talks in text speak?

• She didn't respond

• She agreed

• She denied it

• She was unsure

What is considered essential for any job according to the employer?

• Fast typing skills

• Good communication skills

• Ability to use text speak

• Technical skills

What did Lydia offer to the customer after being corrected?

• An apology

• A membership card

• A discount

• A free meal

What can improve your chances of keeping a job according to the video?

• Clear communication

• Punctuality

• Technical knowledge

• Good memory

Why is clear communication highlighted as important in the video?

• To learn text speak

• To avoid misunderstandings

• To impress the boss

• To make friends