Understanding the Communication Process

I should read the feedback on each question in this quiz, regardless of whether my answer is right or wrong. Choose all that apply.

• Yes! The feedback gives explanations that help you understand the answer more!

• Yes! The feedback gives explanations that help you understand the answer more!

• Yes! The feedback gives explanations that help you understand the answer more!

• Yes! The feedback gives explanations that help you understand the answer more!

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CCSS.RI. 9-10.10

CCSS.RI.11-12.10

CCSS.RI.8.10

CCSS.RL.11-12.10

CCSS.RL.9-10.10

What is the basic definition of communication?

• Using gestures to convey a message

• Speaking loudly to ensure you are heard

• Transmission of information and meaning from the sender to a receiver

• Writing emails without errors

Answer explanation

Transmission of information and meaning from the sender to a receiver.

It is important that the receiver understands the message the way the sender meant it.

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Who is considered the sender in the communication process?

• The person creating the message

• The person interpreting the message

• The person ignoring the message

• The person receiving the message

Answer explanation

The sender in the communication process is considered to be the person creating the message, as they are the ones initiating the communication by composing and sending the message.

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

What makes communication successful?

• When the message is sent quickly

• When the receiver understands the idea as the sender intended it

• When the sender uses complex vocabulary

• When the message is long and detailed

Answer explanation

Communication is successful when the receiver understands the idea as the sender intended it.

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

True communication happens even if the sender doesn't fully understand the sender's ideas.

• True -- as long as the sender met the 7Cs of communication, then the sender's goals are met.

• False -- unless the receiver fully understands and can act on the message, the sender's goals have not been met.

Answer explanation

The correct choice is False.

True communication requires the receiver to fully understand and be able to act on the message for the sender's goals to be met.

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

What can be a barrier in the communication process?

• Clear instructions

• Using a common language

• Sender's mood

• Short messages

Answer explanation

The sender's mood can act as a barrier in the communication process by affecting the tone and clarity of the message being conveyed.

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

How can cultural differences affect communication?

• They ensure messages are understood universally

• They have no effect on communication

• They can lead to miscommunications

• They make communication more efficient

Answer explanation

Cultural differences can lead to miscommunications by causing misunderstandings or different interpretations of messages.

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

What is encoding in the communication process?

• Choosing the communication channel

• Converting the idea into words or gestures

• Ignoring the message

• Decoding the message

Answer explanation

Encoding in the communication process involves converting the idea into words or gestures, making it understandable to the receiver.

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Which is NOT an example of a barrier in the communication process?

• a tapping pencil

• the sender speaking too quietly to be heard

• Weak wifi signal

• A clear and concise message

Answer explanation

Remember that noise is anything that affects the transmission of the message -- in other words, it affects either the context (location) or channel.

barriers are emotional or psychological factors affecting the individuals in the communication.

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

What does decoding involve in communication?

• Sending back a response

• Creating a new message

• Choosing the right channel

• Translating the message into meaning

Answer explanation

Decoding in communication involves translating the message into meaning, understanding the information being conveyed.

Tags

CCSS.RF.3.3B

CCSS.RF.3.3C

CCSS.RF.3.3D

CCSS.RF.4.3A

CCSS.RF.5.3A