Test your Knowledge Tuesdays: Leadership

The organization promotes awareness of our strategic plan and mission, vision, values through:

• Social Media Platforms

• Employee Newsletters

• Internal and External Events (Open House, Team Planning Days)

• All of the above

What document outlines behaviour expectations for employees?

• Client Service Agreement

• Code of Conduct

• Job Description

• Welcome Booklet

People-Centered Care approach replaced what pervious language?

• Client and Caregiver Centered Care

• Client and Family Centered Care

• Clients, Family/Caregiver Centered Care

• None of the above

The organization has a coordinated and documented approach to workplace violence which includes:

• Annual Respectful Workplace Training

• Workplace Violence Prevention Strategy

• Respectful Workplace Policy

• All of the above

QIP stands for

When is client disclosure NOT provided?

• After a medication incident

• After an adverse event

• After a service feedback submission

• After a safety incident

Where can you find the organizations Mission, Vision, Values?

• On Branded Apparel

• By the photocopier

• Meeting Minutes

• Both Strategic Plan Placemat & On the Website

Medical devices are inspected/serviced by?

• NPLC staff

• General Custodial/Maintenance Worker

• Certified Technician Annually

• CEO

Mandatory Ethics Training occurs?

What document outlines what to do in the event of an emergency?

• Joint Health and Safety Terms of Reference

• Emergency Preparedness and Business Continuity Plan

• Program Fact Sheet

• Branding Guidelines