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QBO/Payroll Assessment Quiz

Authored by Richard Hockenberry

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QBO/Payroll Assessment Quiz
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11 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the most common reasons to enter a risk inquiry?

Bank Issue Resolutions

Early Hold Removal for 1st NSF Strike

NSF Waiver Fee

Hold Removal Request

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When does the hold removal process start for NSF holds?

When the Customer requests for it to be removed.

When the wire transfer is sent.

When the wire transfer is received.

When the NSF email is received.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Public Login is used to remove paychecks.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We are we only authorized to remove paychecks during the Prior Quarter.

True

False

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What kinds of paychecks can we remove?

Paper Checks

Adjustment Checks (Created by the Customer)

Adjustment Checks (Created by our Corrections Team)

Bonus Checks

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can you use the Company ID to add an Asset to the case?

Yes

No

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Do we leave cases open or close them when adding an INV?

Close the case Internal

Leave the case Open

Close the case

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