Formal Letters Quiz

Start a formal letter with

• Dear Sir or Madam,

• Dear John,

• To whom it may concern,

• Dear Mr Lubby,

Tags

CCSS.RI.1.5

CCSS.RI.4.3

CCSS.RI.5.5

CCSS.RI.6.3

CCSS.RI.6.5

In the introduction of a formal letter you must

• give your name and address

• state the reason for writing the letter

• ask the reader to keep in touch

Tags

CCSS.RI.1.3

CCSS.RI.3.3

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.K.3

You may finish a formal letter with...

• Best wishes

• Yours faithfully

• Yours sincerely

• Yours

Tags

CCSS.RI.1.5

CCSS.RI.2.3

CCSS.RI.2.5

CCSS.RI.8.3

CCSS.RI.K.3

You can finish a formal letter asking for information with

• I would be grateful if you could reply as soon as possible.

• I look forward to your reply at your earliest convenience.

• I would like to thank you in advance.

• Thanks for your help.

Tags

CCSS.RI.3.3

CCSS.RI.4.3

CCSS.RI.6.3

CCSS.RI.6.5

CCSS.RI.K.5

Opening phrases for a letter of complaint may be

• I regret that I am obliged to complain about...

• I am writing to make a complaint about...

• I am dissatisfied with...

• I would be more that happy to give you some additional information.

Tags

CCSS.RI.1.3

CCSS.RI.2.5

CCSS.RI.3.3

CCSS.RI.7.5

CCSS.RI.8.5

You may use these phrases to introduce another complaint

• Thanking you in advance.

• To make matters worse,..

• As if that was not bad enough...

• To my amazement...

Tags

CCSS.L.5.1A

You can use these phrases to end a letter of complaint.

• I believe I am entitled to a partial/ full refund.

• I demand an immediate action/ replacement.

• I would appreciate it if we could solve this matter as soon as possible.

• I am confident that this matter will receive your prompt attention.

Tags

CCSS.RI.11-12.3

CCSS.RI.2.3

CCSS.RI.5.3

CCSS.RI.8.5

CCSS.RI.K.5

Besides means

• in addition to

• furthermore

• moreover

• consequently

Tags

CCSS.RF.2.4

CCSS.RF.3.3B

CCSS.RF.3.3D

CCSS.RF.4.3A

CCSS.RF.K.3

Thank you for bringing this _____ to my attention.

• thing

• matter

• stuff

• items

Tags

CCSS.L.3.1A

CCSS.L.K.1B

I am extremely _____ the service I received...

• dissatisfied with

• dissatisfied from

• cross about

• cross for

Tags

CCSS.L.1.1I

CCSS.L.K.1E