D4D PRACTICE TEST
Quiz
•
Financial Education
•
9th - 12th Grade
•
Practice Problem
•
Medium
Kenisha Tobias
Used 64+ times
FREE Resource
Enhance your content in a minute
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Narrow ideas down to see which make the most sense to solve.
Storyboarding
10x2 Narrowing
2x2 Narrowing
2x9B Narrowing
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Define a problem or inconvenience that a customer encounters while using a product or service that causes a negative emotion.
Problem
Pain Point
Empathy Debrief
Customer Benefit
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The minimum required to test your leap of faith assumption. Must measure real behavior.
Customer problem statement
Preventative action
Root cause hypothesis
Hypothesis statement
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Used to collect as many solution ideas as possible, no matter how unachievable they may seem.
Problem Solving
Constraints
Brainstorming
Design Process
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Definition: part of the front-end experience or back-end technology is fake or incomplete.
Fully Built A/b Test
Concierge Test
Technical Test
Fake-o-test
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Definition: The second principle in the design thinking process.
Technical test
Customer benefit
7 to get 1
Go broad to go narrow
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Definition: learning about a customer through observing and listening to them.
Empathy debrief
What should teams do when narrowing?
Deep customer empathy
Customer benefit
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