entrep

It is crucial concept for businesses to understand when introducing products to the market. It involves different stages, with necessities being slower than luxury or privilege products.

It sees sales increasing alongside profits, but competition may enter the market.

It sees sales dropping and market share shifting to competitors.

It focuses on customers' perceptions of a product's service components,

It assesses meeting their needs and expectations.

refers to the ability to render the promised service consistently and accurately

refers to eagerness of employees to help and provide prompt service to customer's requests, problems, and complaints

refers to the ability of the business and its employees to inspire, trust, and build confidence.

denotes personalized attention provided by a business to its customers.

these refer to the physical appearance or image of the service as seen by the customers.