Housekeeping Terms Quiz

Priya and Benjamin are workers responsible for cleaning the public areas; also called house staff.

• Maintenance crew
• House attendants

• Facility managers
• Cleaning supervisors

Jackson is working at a hotel and needs to update the room status. He notices that room 305 is _____, meaning that no guest is registered for that room and no guest or belongings are in the room.

• occupied
• reserved
• under maintenance
• vacant

Zoe and Ethan were exploring the hotel and noticed that the _____ _____ are areas in a building that include hallways, stairs, the lobby, lounges, public restrooms, restaurants, meeting rooms, banquet halls, and recreation areas.

• service areas
• restricted zones
• private areas
• public areas

During his summer job at the hotel, Benjamin was responsible for pushing a(n) _____ _____, a doorway-sized cart that holds cleaning supplies, equipment, guest room supplies, and linens.

• cleaning trolley
• housekeeping cart
• service cart
• linen bin

Scarlett noticed that some items in her household are products that get used up and must be replaced regularly. Can you name such products?

• Furniture items
• Electronics
• Decorative items
• Toiletries, cleaning supplies, food items

In a hotel, Olivia is the member of the team who checks the room after it is cleaned.

• Security

• front desk attendant

• Inspector

• Room attendant

While cleaning the basement, Liam noticed that _____ is a type of fungus that grows on damp surfaces.

• yeast
• lichen

• bacteria
• mildew

James and Ava are part of an outside company that provides contract housekeeping services.

• James and Ava are clients of the housekeeping service.
• James and Ava manage a hotel.
• James and Ava are outside contractors.

• James and Ava are part of a cleaning crew.

Liam works at a hotel and his job is to clean the guest rooms. He is a(n) _____ _____.

• bellboy
• concierge
• room attendant

• receptionist

Ava is the _____ _____ in charge of the housekeeping department at the hotel.

• cleaning coordinator
• housekeeping manager
• hotel manager
• housekeeping supervisor