Communication

Communication

20 Qs

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Communication

Communication

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Created by

JEFF WILLIAMS

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the study of communication, noise is best defined as _____.

a. people interrupting someone who is thinking

b. anything that interferes with the message being heard or understood

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Folding your arms in front of you makes it seem as if you are _____.

c. distant and unwilling to talk

d. the group leader

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If someone does not understand what a speaker is saying, he or she should _____.

c. ask other people what they think the speaker means

d. ask the speaker questions for clarification

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When listening to instructions, the best way for listeners to make sure they get all the

information is to _____.

c. ask questions, but wait until the person has stopped talking

d. take notes, ask questions, and repeat a summary of the instructions

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An important attribute of an effective speaker is the ability to _____.

a. inject humor on the job site with practical jokes

b. explain and simplify complex topics

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Common documents that construction professionals need to read on the job include _____.

a. construction drawings, code books, and installation manuals

b. legal briefs, permits, and subpoenas

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Special features in books that help readers locate information include _____.

c. tables of content, indexes, and glossaries

d. safety-related cautions and warnings

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