Org. Mgmt - Midterm

These are the objectives of management, except

• Increase profits

• Provide a list of objectives of management.

• Improve customer service

• Enhance employee satisfaction

What are the 3 key characteristics in process of management

• involving and concentrating on organizational goals

• Fair remuneration for work performed, reasonable working conditions, opportunities for training and development, reasonable security of service, etc.

• process of continuing and related activities

• 
  achieves the organizational goals by working with people and organization resources

• Reasonable profits, survival and growth of business, improving the goodwill of the enterprise, etc.

This is the principle of specialization, which is very well expressed by economists as being a necessary factor for efficiency in the utilization of labor.

• Authority and Responsibility

• Unity of Direction

• Division of Work

• Discipline

Managers must essentially act more like leaders when directing the workforce. This means that you need to occasionally motivate and manipulate by setting an example, instead of simply telling the subordinates what they need to do.

• True

• False

• Maybe

Directing is a bridge between the operational needs and the human requirements of its employees. You essentially create a link between the necessity of turning in a charity, with the need of keeping employees motivated and interested. Since directing aims to improve productivity, you are strengthening how well the organization succeeds.

• True

• False

• Maybe

Benchmarking and business process reengineering became popular in the 1990s, and by the middle of the decade, 60% of Fortune 500 companies claimed to have plans for or have already initiated such projects. TQM, Six Sigma, and Lean remained popular and more holistic, organization-wide approach and strategy implementation took the stage with tools such as Strategy Maps and Balance Scorecards.

• Process Optimization

• Big Data

• 
  Competitive Advantage

• Strategic Planning

Management as Science was developed in the early 19th century and focused on increasing productivity and efficiency through standardization, division of labor, centralization, and hierarchy. A very ‘top-down’ management with strict control over people and processes dominated across industries

• True

• False

• Maybe

Analytical skills enable managers to break down problems into larger parts, to see the relations among the parts, and to recognize the implications of any one problem for others.

• True

• False

• Maybe

Holding the notion that discipline is ‘respect for agreements which are directed as achieving obedience, application, energy and the outward marks of disrespect’, Fayol declares that discipline requires good superiors at all levels, clear and fair agreements and judicious application of penalties.

• True

• False

• Maybe

This principle implies that union is strength and an extension of the principle of unity of command.

• Initiative

• Stability of Tenure of Personnel

• Esprit de corps

• Principle of division of labor