retail knowledge quiz

Which of the following is a term for physical goods that are bought and sold?

• sales

• products

• pricing

• services

Which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from the stores?

• manufacturers

• wholesalers

• buyers

• customers

Which of the following is a term for intangible things, such as providing delivery, that are sold by retailers?

• gifts

• training

• services

• products

What kinds of things does manufacturer produce?

• finished products

• the

which of the following describes a grower of strawberries

• manufacturer

• g

which of the following is the term for the retailing approach that places the focus on creating a seamless shopping experience for customers by integrating multiple channels?

• omnichannel

• d

the majority of retailers are...

• independently owned

• f

which of the following is the standard defention of a retail ecosystem

• an interconnected system of approaches for meeting the goal of retailing, which is to provide customers with the merchandise and services they want

• n

approximately what % of u.s. jobs are retail jobs, as of 2019

• d

• 20-25%

what term describes delivering a positive, memorable experience that is more that what the customer expected

• quality customer service

• f