Tony's Office Supply Inquiry

Tony's Office Supply Inquiry

Professional Development

10 Qs

quiz-placeholder

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Tony's Office Supply Inquiry

Tony's Office Supply Inquiry

Assessment

Quiz

English

Professional Development

Easy

Created by

hendra doy

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why did Tony call GL Office Supply?

To place a new order

To complain about an undelivered package

To inquire about store hours

To return a faulty product

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did Tony say at the end of the conversation?

He apologized for the inconvenience.

He complained about the wait time.

He thanked Kelly for her help.

He requested to speak to a supervisor.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the name of the company Tony contacted?

Staples

Office Depot

GL Office Supply

Kelly's Office Supplies

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did Tony order from GL Office Supply?

Printer ink

Stapler

File folders

Desk lamp

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did Kelly ask Tony to find to identify his order?

Order total

Billing address

Order number ending in "ES"

Customer ID

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the latest possible arrival date given for Tony's package?

August 5th

August 8th

As soon as possible

The information is not given in the conversation.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Did Kelly confirm that Tony's package would arrive on August 6th, the day of the call?

Yes

No

The information is not given in the conversation.

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