Tony's Office Supply Inquiry

Quiz
•
English
•
Professional Development
•
Easy
hendra doy
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why did Tony call GL Office Supply?
To place a new order
To complain about an undelivered package
To inquire about store hours
To return a faulty product
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What did Tony say at the end of the conversation?
He apologized for the inconvenience.
He complained about the wait time.
He thanked Kelly for her help.
He requested to speak to a supervisor.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the name of the company Tony contacted?
Staples
Office Depot
GL Office Supply
Kelly's Office Supplies
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What did Tony order from GL Office Supply?
Printer ink
Stapler
File folders
Desk lamp
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What did Kelly ask Tony to find to identify his order?
Order total
Billing address
Order number ending in "ES"
Customer ID
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What was the latest possible arrival date given for Tony's package?
August 5th
August 8th
As soon as possible
The information is not given in the conversation.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Did Kelly confirm that Tony's package would arrive on August 6th, the day of the call?
Yes
No
The information is not given in the conversation.
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