Organizational Communication Quiz

What is the definition of an organization according to Robbins, 2019?

• A random group of people without any common objectives

• A consciously coordinated social unit composed of two or more people, that function on a relatively continuous basis to achieve a common goal or set of goals

• A closed system with no external interactions

• An individual working towards personal goals

What are the components of organizational structure/characteristics?

• Technology, Innovation, Creativity, Efficiency

• External environment, Input, Throughput, Output

• Internal environment, Output, Feedback, Outcome

• Management, Employees, Customers, Suppliers

How is communication defined in the text?

• The process whereby one individual (or group of individuals) attempts to stimulate meaning in the mind of another individual (or group of individuals) through intentional use of verbal, nonverbal, and/or mediated messages

• The process of thinking about a message to be sent

• The act of speaking without any purpose

• The exchange of random words between individuals

What are the different types of organizational communication mentioned?

• External Communication, Internal Communication

• Verbal Communication, Written Communication

• Formal Communication, Informal Communication

• Direct Communication, Indirect Communication

What are the directions in which communications flow in an organization?

• Clockwise, Anticlockwise, Circular

• Inward, Outward, Diagonally

• Forward, Backward, Sideways

• Downward, Upward, Laterally (horizontal)