BUSINESS LETTER ZES1243

WRITE A PHRASE FOR SALUTATION ​

(hint: recipient is MR Brown)

(a)  

• I am contacting you for the following reason...
• I recently read/heard about ..... and would like to know ....
• Having seen your advertisement in ..., I would like to ...
• I would be interested in (obtaining / receiving) ...
• I received your address from ----- and would like to ...
• The aim of this letter is to (present/request/ask/enquire) ...

What is the purpose of these phrases?

• INTRODUCTION/ STATING PURPOSE

• MAKING REQUEST

• OFFERING HELP

• COMPLAINING

I would appreciate your immediate attention to this matter. Please let me know what action you propose to take.

What is this phrase for?

• COMPLAINT

• OFFERING HELP

• MAKING REQUEST

Match the underlined informal parts of sentence with the correct formal phrase.

I am writing to give you my ideas on our project.

• as follows

  favourably

• consider my recommendations

• put forward

• takes place

Match the underlined informal parts of sentence with the correct formal phrase.

   Our school recycling week is happening next month.

• takes place

•  I would be grateful

• would like to suggest

• In my view,

A formal letter can be ended with ‘Yours faithfully’, ‘Yours sincerely’ or ‘Yours truly'

• COMPLIMENTARY CLOSE

• SALUTATION

• SUBJECT