HMPE2 Module 4 Quiz
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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is good grooming important for Valet Staff?
To promote a positive and professional image of one’s self and the establishment.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one standard grooming activity that Valet Staff should observe?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Below are the importance of obtaining guest information prior to arrival EXCEPT for?
To increase sales and publicity
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is NOT an example of guest requests that a Valet Staff may receive?
Shoe repair
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who may Valet Staff need to liaise with?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These are the things that a Valet Staff should do when welcoming a guest, EXCEPT for?
Cross-arms and look busy
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step for unpacking a guest's luggage?
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