KYC April 30

When the plan C or Plan D user comes under Free access verification?

Scenario: If the Marrow account name contains special characters like "@" or "#," or "." should the KYC documents still be verified?

• Yes, post removing the special characters

• No

• Yes

• block the accountYes, Post calling the user

Scenario: If the user has submitted blurry or unclear copies of their Aadhar card for verification, what steps should be taken to send an email to the user?

• Change the KYC status to "Unverified" and send an email.

• Change the KYC status to "Need verification" and send an email.

• Change the KYC status to "KYC verification mandatory" and send an email.

• Both Unverified & Need verification

User has uploaded random image for the first attempt what are the steps you will follow in re-verification

Can you confirm if this document is genuine? Please provide the reason for your response.