Process Reinforcement

Process Reinforcement

University

10 Qs

quiz-placeholder

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Process Reinforcement

Process Reinforcement

Assessment

Quiz

Fun

University

Easy

Created by

Andrea Alonso

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Which is the proper team to be asked for proof of delivery copies?

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which team is responsible to provide payment terms information?

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If I need to ask for a "return label" so the customer can send back the product to us, what is the correct team to ask to?

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If the customer has confirmed the remittance of a payment to be applied. Which team needs to be this sent to?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which team the customer needs to send their regular check remittances to?

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where do the customers need to send their wire payment remittances to?

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If the customer needs Bill Management access, which team can fulfill this request?

AM first and then they escalate to abbillingsupport@odpbusiness.com

AM first an then they escalate to ContractMaint@odpbusiness.com

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