Q1 - UTC TRAINING

You are working Electric Random and tech stated he cannot locate meter. What action needed on this scenario?

• Cancel the FA

• Void and update service usage - zero

• Just Add CC Notes

In working meter field test, tech was unable to access meter and mentioned vacant property but meter is not zero consumption. What action is needed on this scenario?

• Canceled FA > Add CC notes

• Complete FA > Update Service Usage to ZERO > Add CC notes

• Canceled FA > Update Service Usage to ZERO >> Add CC notes

If tech mentioned, vacant property and meter has a zero consumption. What action is needed on this scenario

• Update Service Usage to ZERO

• Update Meter Attributes to Zeroed; Vacant

In working Periodic Field Test, tech was unable to access meter and mentioned vacant property and meter has a zero consumption. What action is needed on this scenario?

• Canceled FA > Update meter attributes to ZEROED; VACANT > CC Notes

• Canceled FA > Update Service Usage to ZERO > CC Notes

• Complete FA > Update meter attributes to ZEROED; VACANT > CC Notes

• Complete FA > Update Service Usage to ZERO > CC Notes

You are working under meter maintenance (Electric). Tech stated he cannot access meter.
Investigation: Meter Status: Connected in MDM but Disconnected in CCB, Meter Size: 47; Verified Meter has no read in RNI. ; Multi-Unit Property
What bucket date you're going to use?

• 07/01/29

• 05/28/29

• 07/02/29

• 05/19/29

You are working under meter maintenance (Gas). Tech stated he cannot access meter.
Investigation: Meter Status: Disconnected in MDM but Connected in CCB, Meter Size: 40; Verified Meter has no read in RNI. ; Multi-Unit Property
What bucket date you're going to use?

• 12/19/29

• 05/28/29

• 05/19/29

• 07/21/29

You are working under meter maintenance (Electric).
Issuance Comments: APPT NEEDED ZEROREG
Tech stated he cannot access meter.
Investigation: Meter Status: Connected in MDM, Meter Size: 47; Verified meter has zero consumption in RNI. ; Single Property
What bucket date you're going to use?

• 07/01/29

• 07/02/29

• 05/19/29

• 05/29/29

What date you're going to use when updating a service usage?

• Shift Date

• UTC File date

• Field date

These are the bucket dates under Active Meter Maintenance (Large Meter)

• No read - 12/24/29
  Other Issues- 12/25/29
  Antenna Issues - 01/18/29
  Appoinment Needed - 12/23/29

• No read - 07/01/29
  Other Issues - 07/02/29

These are the bucket dates under Active Meter Maintenance (Small Meter)

• No Read - 07/01/29
  Other Issues - 07/02/29

• No Read - 12/24/29
  Other Issues - 12/25/29

  Appointment Needed - 12/23/29