Quality Dimension

The ability to minimize risks and prevent harm to patients during health care delivery.

The proficiency of healthcare providers in delivering quality care based on their skills and knowledge.

The extent to which patients find health services agreeable and suitable, reflecting their preferences, needs, and values.

The capability to deliver health services in a way that maximizes resource use and minimizes waste.

The suitability of health care services to meet patient needs, based on valid, evidence-based clinical standards.

The commitment of health services to meet the health needs of the community they serve, particularly by addressing social, economic, and environmental determinants of health.

The consistency and connection in care, facilitated by effective communication and information transfer across various health care levels and over time.

The alignment of health services with the current needs and conditions of the population, ensuring that care is applicable and responsive to changing health demands.

The ability to ensure health services are within reach for everyone who needs them, irrespective of geographical location or socio-economic status.

The ability of health systems to provide a wide range of services that address the majority of personal health needs, from prevention to palliation.