Effective Communication Skills

Which of the following is an example of non-verbal communication?

• Speaking clearly

• Using facial expressions

• Writing a letter

• Listening attentively

What does active listening involve?

• Talking loudly to ensure others hear you

• Providing feedback and asking questions

• Checking your phone while someone else speaks

• Interrupting to share your own experiences

Which communication skill involves understanding and sharing the feelings of others?

• Empathy
• Intuition
• Compassion
• Sympathy

What is the purpose of clarity and conciseness in communication?

• To ensure the message is easily misunderstood
• To make the message lengthy and complex
• To confuse the audience
• To ensure the message is easily understood and effectively delivered.

Which skill involves adjusting communication style to suit different individuals or groups?

• Adaptability
• Modesty
• Versatility
• Flexibility

What does providing constructive feedback entail?

• Providing vague and unhelpful comments
• Being overly critical and disrespectful
• Ignoring the recipient's feelings and perspective
• Offering specific, actionable, and respectful comments aimed at helping the recipient improve.

Which communication skill is crucial for building trust and credibility?

• Clarity

• Active listening

• Confidence

• Empathy

What is the purpose of presentation skills?

• To effectively communicate information to an audience.
• To showcase personal achievements
• To confuse the audience
• To waste time

Which skill involves effectively expressing oneself through spoken words?

• Verbal communication

• Non-verbal communication

• Empathy

• Adaptability

What does interpersonal skills involve?

• Avoiding social interactions

• Speaking loudly to assert dominance

• Writing clear and concise emails

• Building and maintaining positive relationships