Answering questions

How long did Steve pause before answering?

• 10 seconds

• 18 seconds

• 30 seconds

• Over a minute

When starting an answer, avoid:

• Saying "good question"

• Repeating the question

• Using same style

• Making eye contact

During questions, what should you be careful about?

• Your socks

• Your hair

• Your hand moves

• Your shirt

What is the best way to get people to ask things?

• Walk away slowly

• Put hands in pockets and whisper

• Move closer and raise hand

• Turn your back

How much eye contact to the asking person?

• 25%

• 75%

• 100%

• 0%

To end Q&A, you should:

• Thank people for questions

• Suddenly stop

• Ignore any other questions

• Talk about your pet

Controlling emotions matters because:

• It helps control emotions

• It impresses people

• It gives you more time

• It helps to avoid regrets later

How should you answer compared to your talk?

• Completely different style

• Same style as talk

• Way more casual

• Stand on one leg

When asked a mean question, Steve Jobs:

• Instantly answered

• Paused some time before answering

• Ignored it completely

• Left the stage

When someone asks, what should you do?

• Watch them

• Run around

• Talk over them

• Close your eyes