Information Management

What is Enterprise Information Management (EIM)?

• A framework for managing information across an organization.

• A software application for managing emails.

• A marketing strategy for customer engagement.

• A financial management system

What is the purpose of Customer Relationship Management (CRM)?

• To manage interactions with current and potential customers.

• To track employee attendance.

• To analyze financial data.

• To design marketing campaigns.

What is the role of Supply Chain Management (SCM) in businesses?

• To optimize the flow of goods and services from raw material to the end customer.

• To manage social media accounts.

• To conduct market research.

• To create product prototypes.

What does Business Intelligence (BI) involve?

• Using data analysis tools to make informed business decisions.

• Managing physical inventory.

• Developing software applications.

• Creating advertising campaigns.

What are the primary goals of EIM?

• Improve data security and reduce data accessibility.

• Increase data silos and restrict data sharing.

• Enhance data quality and accessibility while reducing risks.

• Decrease data storage costs and limit data integration

What is the significance of Business Process Management (BPM) in organizations?

• To streamline and optimize business processes for efficiency.

• To manage customer complaints.

• To design logos and branding materials.

• To conduct employee training programs.

How does Customer Relationship Management (CRM) benefit businesses?

• By improving customer interactions and loyalty.

• By managing office supplies.

• By creating financial reports.

• By organizing team-building activities.

What role does Data Analytics play in decision-making processes?

• It helps in deriving insights from data to make informed decisions.

• It assists in inventory management.

• It focuses on designing user interfaces.

• It is used for event planning.

Which of the following is NOT a component of EIM?

• Data Governance

• Data Warehousing

• Data Analysis

• Data Breach

How does Business Process Management (BPM) contribute to organizational efficiency?

• By streamlining and optimizing business processes.

• By managing social media accounts.

• By designing logos and branding materials.

• By conducting employee training programs.