SQ NDC - Sabre

You can assign both seats and meals for NDC booking via Sabre GDS.

• True

• False

Answer explanation

You can assign seats via Sabre GDS but meal must be done via the airline website.

You need to cancel an NDC booking on Sabre that has not been ticketed. What action(s) do you have to perform to remove the flight segments?

• Enter XI or X<segment no> to delete the air segments.

• Go to SQ airline website under Manage Booking to cancel the air segments

• On Trip Summary, under the Air section, click on the ellipses and delete segments

The traveler has issued the ticket for his NDC flight booking to Bangkok. Two days later, he called to amend the flight booking to return via Manila instead. What should you do?

• Cancel the current booking and refund the NDC ticket (if refundable).
  Create a new order.

• Perform an exchange on the NDC ticket. Ensure the ticket coupon status is 'Flown' or 'Open' before starting the process.

• Leave the current booking and create a new booking for the amended flight segment.

Answer explanation

We won’t be able to perform any exchanges. If any change is required to the booking after the ticket is issued, the original ticket will be sent for refund, subject to refund charges and a new ticket needs to be issued. This will then depend on the seat’s availability. Applies to before and after departure.

Based on the itinerary below, you can offer the client an NDC fare if they don't foresee any change to their travel plan.

SQ - SIN-FRA // SQ - MUC-SIN

• True

• False

Answer explanation

NDC fare can be applied to one-way, roundtrip, or open-jaw itinerary.

The Form of Payment in the *FOP field on Sabre is meant to be used for invoice purposes only and does not apply to the NDC ticket FOP.

• True

• False

Answer explanation

Sabre will directly take the information in *FOP and transmit it to SQ to issue the NDC ticket

NDC accepts both INVAGT and CC as FOP for the ticket.

You have made an NDC booking which includes a hotel reservation. After a few days, the NDC flight segments were canceled due to the ticketing deadline. The traveler has requested for the ticket to be issued.

What type of air booking can be added if you want to use the same PNR?

• NDC flight booking

• EDIFACT flight booking

• Either EDIFACT or NDC flight booking can be added to the PNR

Answer explanation

When your NDC flight booking is auto-canceled by the system, you cannot book another NDC flight on the same PNR. You can only use the same PNR to book an Edifact flight.

To offer another NDC fare, create a new booking and cross-reference the two PNRs for the hotel.

Traveler is booked for SIN-HKG-SIN and now they want to return via Shanghai on SQ.
The NDC ticket has not been issued yet. You can cancel the HKG-SIN and book PVG-SIN.

• True

• False

Answer explanation

You won’t be able to perform any segment selection for NDC cancellation. Once you click on the "delete segment", the entire itinerary gets canceled.

Once you void or refund an NDC ticket, the booked flight segments will be canceled automatically.

• True

• False

Answer explanation

You can't keep any of the flight segments when you void or refund the NDC ticket.

On Sabre, after you have selected a fare, how long is the NDC offer valid?

• 30 minutes

• It varies according to the fare

• 20 minutes

Which tool do you use to send the Fare Quotation after booking the NDC flight segments?

• Quoting Tool

• Free text Email

• GPoS - Fare Quotation

Answer explanation

Fare Quotation with no PNR - Trip Proposal (Email)
Fare Quotation with PNR - GPoS Fare Quotation