HCI Modules 5 and 6

Many products that require users to interact with them, such as smartphones and social networking sites, have been designed primarily with the user in mind.

• True

• False

One main aim of interaction design is to reduce the negative aspects (e.g. frustration, annoyance) of the user experience while enhancing the positive ones (e.g. enjoyment, engagement). In essence, it is about developing interactive products that are easy, effective, and pleasurable to use – from the users’ perspective.

• True

• False

The central concern of interaction design

• User Experience

• User Interaction

• User Satisfaction

• User Feedback

A central concern of interaction design

• develop interactive products that are usable

• create enjoyable application features

• integrate technological advancements in the project

• consider user satisfaction of users

What is considered poor design?

• • It is infuriating/annoying.

  • It is confusing.

  • It is inefficient, requiring you to carry out a number of steps for basic tasks.

• • It is difficult to use.

  • No helping information

  • It is not obvious what to do (no instructions)

• 1. Adapt to work around the inefficiencies.

  2. Find online tutorials for guidance.

  3. Experiment with settings for better usability.

• 1. Collaborate with experienced users.

  2. Explore third-party plugins for enhancements.

  3. Keep a log of issues and solutions.

• 1. Seek advice from online communities.

  2. Advocate for improvements internally.

  3. Invest in additional training.

What is considered good design?

• • It uses familiar physical objects.

• • It is aesthetically pleasing and enjoyable to use.

• • It only requires one-step actions to perform core tasks.

• • It is a simple but elegant design.

• 1. Incorporates intuitive navigation for effortless use.

What is required in designing interactive products?

• who is going to be using them

• how they are going to be used

• where they are going to be used

• when they are going to be used

• why they are going to be used

Select all that apply: How to understand user needs?

• • Need to take into account what people are good and bad at

• • Consider what might help people in the way they currently do things

• • Think through what might provide quality user experiences

• • Listen to what people want and get them involved

• • Use tried and tested user-centered methods

Who said that “Designing interactive products to support the way people communicate and interact in their every day and working lives.”

• Preece, Sharp, and Rogers (2015)

• 1. Johnson, Clarke, and Adams (2018)

• 1. Smith, Turner, and Bennett (2020)

• 1. Roberts, Kelly, and Wood (2016)

Who stated that interaction design is “The design of spaces for human communication and interaction.”

• 1. Harris (1999)

• Winograd (1997)

• 1. White (1995)

• 1. Carter (2006)