Basic Troubleshooting

What is the primary purpose of troubleshooting?

• To automate data entry

• To manage employee schedules

• To replace old equipment

• To find the root cause of an issue and fix it

What is a major benefit of effective troubleshooting?

• Decreasing software usability

• Reducing the number of employees

• Increasing the number of work orders

• Reducing unplanned downtime

What can be a consequence of not troubleshooting effectively?

• Increased automation

• Reduced data collection

• Improved system performance

• Increased reactive maintenance

What is the first step in the troubleshooting process?

• Propose a solution

• Analyze collected data

• Collect relevant information

• Define the problem

Which technology is mentioned as helping predict possible faults in machines?

• Blockchain

• Quantum computing

• Biotechnology

• Machine learning

What role does augmented reality (AR) play in troubleshooting?

• It replaces physical manuals

• It provides an additional layer of information over real-world objects

• It simplifies data deletion

• It decreases data accuracy

What is the impact of unplanned downtime according to the survey mentioned?

Of the 82 percent of companies that have experienced unplanned downtime over the past three years, those outages lasted an average of four hours and cost an average of:

• It costs an average of $2 thousand

• It costs an average of $200 thousand

• It costs an average of $2 million

• It costs an average of $222 million

Who is typically responsible for performing troubleshooting?

• All employees equally

• External consultants

• New employees

• Experienced technicians

What is the purpose of troubleshooting checklists in CMMS?

• To replace technical manuals

• To complicate the troubleshooting process

• To increase the number of maintenance requests

• To standardize the troubleshooting process

Troubleshooting helps you identify the underlying causes of problems rather than just addressing their immediate symptoms. By understanding the root causes, you can implement more effective and long-lasting solutions.

• Identifying Root Causes

• Preventing Recurrence

• Saving Time and Resources

• Improving Skills and Knowledge