Computer Maintenance - Exam

Which part is outlined in red in this picture?

• Display Connector
• Keyboard Connector
• Battery Connector
• Audio Board Connector

Which part is outlined in red in this picture?

• Display Connector
• Keyboard Connector
• Audio Board
• Battery Connector

Which part is outlined in red in this picture?

• Audio Board Connector
• Display Connector
• Keyboard Connector
• Audio Board
• Battery Connector

Which part is outlined in red in this picture?

• Audio Board Connector
• Display Connector
• Keyboard Connector
• Audio Board
• Battery Connector

Which part is outlined in red in this picture?

• Keyboard Connector
• Audio Board
• Display Connector
• Audio Board Connector
• Battery Connector

A user brings you a computer that has a problem with the display screen. What is the first step in diagnosing the issue?

• Restart the machine
• Close the Chromebook
• Replace the display assembly

Which of these steps would you take to replace a Chromebook battery? (choose all that apply)

• Remove the battery screws.
• Remove the battery.
• Take off the bottom chassis of the computer.
• Unplug the battery
• Unplug the keyboard connector.

List all of the reasons a Chromebook might not turn on?

• 1. not charged
• 2. power switch is broken
• 3. battery is broken
• 4. battery is disconnected

What is the purpose of the Fleet system? Check all that apply.

• To watch web traffic
• To track repairs
• To track assignment of Chromebooks
• To update ChromeOS

When would you replace a Chromebook's LED screen? Check all that apply

• If the screen is broken or cracked
• If the computer is on, but the screen is blank
• If there is a screen glitch, like the letters change size on a website.