LE 200 Final Exam

Communication is defined as: the exchange of information, feelings, thoughts, or ideas.

• True

• False

One element of communication includes:

• sender

• smiling face

• deaf person

Communication involves the following elements:

• sender

• message

• receiver

• feedback

• all the above

Which of the following is an example of a rule for effective communication:

• The message must be clear

• Sender must deliver the message clearly and concisely

• Receiver must be able to hear and receive the message

• all the above

It's important when you're communicating with someone to not send mixed messages. A mixed message is when your words say one thing but, your body language says another:

• True

• False

Active listening involves:

• asking questions

• repeating back what the other person said

• making eye contact

• all the above

Effective communication involves:

• speaking

• listening

• facial expressions

• all the above

Examples of effective listening skills include:

• eye contact

• facing the person who's speaking

• asking questions

• all the above

Effective communication skills are only important now, while your in school:

• True

• False

Where do good leaders emerge from?

• from the ranks of able followers

• from confidence and experience

• from aspiration

• from the trust and support of their followers