Business Communication Quiz

What is a memo primarily used for?

• External business agreements

• Intra-office communication

• Public announcements

• Personal notes

What is the purpose of the complimentary close in a letter?

• To introduce the topic

• To provide evidence

• To sign off the letter

• To request information

Which part of the letter contains the main message?

• The heading

• The body

• The footer

• The signature

What does a description in a document typically provide?

• Arguments and debates

• Detailed information about an item or process

• Summary of events

• Graphical data

Which of the following is an example of a technical document?

• Novels

• Instruction manuals

• Poems

• News articles

Which platform is mentioned as a type of social media in the document?

• Instagram

• Twitter

• YouTube

• Snapchat

A(n) _____ typically contains an idea and attempts to persuade the reader to take a certain course of action

• Proposal

• Memo

• Body

What is the primary use of cause-and-effect organization in writing?

• To describe a sequence of events

• To argue a point of view

• To reflect an investigation

• To narrate a story

What is an interview most effective for?

• Gathering opinions on topics

• Presenting statistical data

• Teaching new skills

• Advertising a product

What does visual literacy enable a person to do?

• Calculate numerical data

• Create or interpret the meaning of visual messages

• Write comprehensive essays

• Solve mathematical problems