1321 Midterm Review

1321 Midterm Review

University

30 Qs

quiz-placeholder

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1321 Midterm Review

1321 Midterm Review

Assessment

Quiz

Other

University

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Created by

Meagan Sovine

Used 33+ times

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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

______ is the process the receiver goes through in trying to create and send a message.

Encoding

Decoding

Evaluative feedback

Descriptive feedback

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Breakdowns in communication often occur due to inaccurate encoding and decoding because we use our own background and experience which is also referred to as:______.

Noise

Channel richness

Frame of Reference

Distorted feedback

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If I justify my act based on the fact that other people have done far worse, I have fallen for which ethics trap?

The trap of relative filth

The trap of self-deception

The trap of necessity

The trap of rationalization

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Your text defines "horizontal communication" as

Messages that flow from managers and supervisors to subordinates.

Messages that flow from subordinates to supervisors and managers.

Messages that flow along the official paths prescribed by the chain of command.

Messages that flow between persons of the same rank or position.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The central principle of this theory rests on the idea that the whole is more than the sum of its parts.

Systems Theory

Theory Y

Systems theory

Theory Z

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This organizational model believes in motivating employees with awards, money and working with people they like.

Traditional/Classical

Human Resources

Human Relations

Systems/Contingency

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following statements is most likely to express the opinions of the Traditional/Classical model?

"Employees are more productive if they feel appreciated and content."

"To feel secure, employees need and want structure."

Both are correct

None of the above

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