
1321 Midterm Review
Authored by Meagan Sovine
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University
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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
______ is the process the receiver goes through in trying to create and send a message.
Encoding
Decoding
Evaluative feedback
Descriptive feedback
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Breakdowns in communication often occur due to inaccurate encoding and decoding because we use our own background and experience which is also referred to as:______.
Noise
Channel richness
Frame of Reference
Distorted feedback
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If I justify my act based on the fact that other people have done far worse, I have fallen for which ethics trap?
The trap of relative filth
The trap of self-deception
The trap of necessity
The trap of rationalization
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Your text defines "horizontal communication" as
Messages that flow from managers and supervisors to subordinates.
Messages that flow from subordinates to supervisors and managers.
Messages that flow along the official paths prescribed by the chain of command.
Messages that flow between persons of the same rank or position.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The central principle of this theory rests on the idea that the whole is more than the sum of its parts.
Systems Theory
Theory Y
Systems theory
Theory Z
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This organizational model believes in motivating employees with awards, money and working with people they like.
Traditional/Classical
Human Resources
Human Relations
Systems/Contingency
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following statements is most likely to express the opinions of the Traditional/Classical model?
"Employees are more productive if they feel appreciated and content."
"To feel secure, employees need and want structure."
Both are correct
None of the above
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