Leasing BLOCKstars

What is the primary role of a Leasing Consultant?

• To handle legal disputes in property management

• To promote community and lease apartments to prospective residents

• To manage financial accounts for property management

• To conduct only the repair and maintenance of the property

Which of the following is not listed as a duty of the Leasing Consultant?

• Providing additional office duties as needed

• Handling all prospect traffic to maximize occupancy

• Directly managing other staff members

• Completing ongoing required training assignments

Leasing Consultants should be knowledgeable about: (Select all that apply)

• International real estate laws

• Local community features and benefits

• The Kendrick and Drake beef

• Technical repair skills

• Fair Housing Laws

Which skill is essential for a Leasing Consultant?

• Advanced IT programming skills

• Strong customer service orientation

• Expertise in landscape design

• Proficiency in foreign languages

How should a Leasing Consultant handle a conflict between tenants?

• By immediately evicting the problematic tenant

• By mediating the situation and seeking a peaceful resolution

• By ignoring the conflict and letting tenants resolve it themselves

• By calling law enforcement in every instance

What is an effective way for a Leasing Consultant to increase property occupancy?

• By offering lower rent prices than competitors

• By improving online advertising strategies (e.g. Social Media)

• By closing the leasing office on weekends

• By limiting the types of allowed pets

A customer service mindset means that a leasing consultant considers customer service...

• moderately important.

• necessary only for residents who bring us treats.

• a top priority.

• important, but only when the temperatures are between 68 and 72 degrees.

What term is used to describe how an apartment community looks while driving by?

(a)  

Who is responsible for maintaining curb appeal? (Select all that apply)

• Leasing Consultant

• 
• Groundskeeper

• Community Manager

• Housekeeper

A prospective resident asks you, "Are there a lot of young hotties here?" How do you respond?

• We rent to anyone who meets our rental critera.

• This area is diverse! You may find eligible bachelors around, but I don't know how many.

• I'll have to research that and get back with you.

• No, we have a lot of families here.