Peeling the Onion

I see that you are using Informant to monitor for fraud. Is there a reason you are still running both systems?

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Where are you currently experiencing your most fraud?

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Are you 314b registered?

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You mentioned check fraud concern. Can you walk me through some more details of that concern?  

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You said you're getting a lot of false positives, are there any agents that you feel you are seeing a lot of alerts in? 

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What agent is generating the most false positives?

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Are there any specific things you look at an instantly know it is a false positive?

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How much time does your staff spend working false positive alerts?

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Are you using the Digital Insight plug-in?

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You expressed interest in an Ensenta integration. What does a successful outcome look like?

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