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What does it mean when an inverter is described as 'unresponsive'?

• It is overheating

• It is producing power efficiently

• It is generating excess voltage

• It is exhibiting no signs of life

What should be done before working inside the inverter while AC power is present?

• Ensure Red IO Toggle Is blinking

• Ensure Red IO Toggle Is in the middle position

• Ensure Red IO Toggle Is OFF

• Ensure Red IO Toggle Is ON

What should be confirmed before performing voltage testing inside the inverter?

• DC breakers are off

• AC breakers and switches are off

• AC breakers and switches are on

• DC breakers are on

What should be done if the AC voltages reaching the inverter are within specifications?

• Check the Fuse

• Replace the inverter

• Disconnect all devices

• Contact SolarEdge Technicians

What should be disconnected if the fuse is good and the inverter remains unresponsive?

• SD cards and Ethernet cables

• All devices connected to the communication board

• RS485 terminal blocks and Ethernet cables

• ZigBee and Cellular devices

What should be checked if removal of devices has not corrected the unresponsive behavior?

• AC power status

• Fuse continuity

• DC voltage on the communication board

• AC breakers and switches

What should be done after checking the communication board test point?

• Contact SolarEdge Technical Support

• Measure Power Supply Output Voltage

• Check the Fuse

• Replace the communication board

What information should be gathered before contacting SolarEdge Technical Support?

• Fuse continuity

• AC and DC voltages

• Inverter serial number

• Open-air string voltages

What should be done if a device is causing the unresponsive behavior?

• Increase the AC power

• Contact the equipment manufacturer

• Replace the inverter

• Ignore the issue

What should be done if the inverter remains unresponsive with no devices installed?

• Check the Fuse

• Contact SolarEdge Technical Support

• Replace the inverter

• Increase the AC power