14th, 15th and 16th May Induction Training

How many Cycle & Carriage outlets is available throughout Malaysia?

• 10

• 12

• 11

• 9

• 15

Below which consist in the eight guiding principles of MAR2020?

• Permanent workplaces in the showroom

• Flexible choice of consultancy location

• Consultancy goes mobile

• Reactive reception

• Welcome area as a distribution point

What is the 3 experience principles in C&C Exceptional Journeys?

• Forward Thinking

• By Your Side

• Open & Transparent

• Paint A Picture

• Better than The Rest

What does ELW stands for?

• Entitled Labour Warranty

• Expected Listed Warranty

• Entitled Limited Warranty

• Extended Limited Warranty

Below which is the correct maintenance offering.

• Windshield Replacement

• Air Conditioning Services

• Collision or Accident Repair

• Star Essential Packages

Which event is conducted by Cycle & Carriage?

• Cycle & Carriage Educational Experience

• Cycle & Carriage Workshop Walkaround

• Cycle & Carriage Service Clinic

• Cycle & Carriage After Sales Experience

What is the warranty coverage for MB vehicle?

• 2 years with 100,000km mileage coverage.

• 4 years with unlimited mileage 

• 4 years with 200,000km mileage coverage.

• 2 years with unlimited mileage.

Where can we find KDM detail for chassis?

• Autoline

• Xentry Portal

• EVA

• All of the above

When ESKULAB advise to be raise?

• After vehicle over warranty coverage.

• After 4^th and 5^th year of vehicle coverage only.

• During warranty clarification/inquiry.

• During warranty coverage.

What is the CSI incentive target for 2024?

• 4.87 + 15 sample size

• 4.90 + 20 sample size

• 4.95 + 17 sample size

• 4.90 + 15 sample size

• 4.85 + 10 sample size