Computer Maintenance Final 2024

Which app provides tools for customizing the Mac interface?

• System Preferences

• Launchpad

• Keychain

• Finder

Which of the following installs in a host operating system as an application?

• Type 1 hypervisor

• bare-metal hypervisor

• Type 2 hypervisor

• virtual hypervisor

Which Windows RE tool is the least invasive and should be tried first to fix startup problems?

• Startup Repair

• Complete PC Restore

• System Restore

• System Image Recovery

Which registry hive is loaded first during Windows startup?

• HKEY_LOCAL_MACHINE\SYSTEM

• HKEY_LOCAL_MACHINE\SECURITY

• HKEY_LOCAL_MACHINE\SAM

• HKEY_LOCAL_MACHINE\SOFTWARE

What can you do to try to recover part of a corrupted Microsoft Office document file?

• run cipher.exe on the file

• change the file extension to .txt and import as a text file

• reinstall Microsoft Office

• open the document in Office Safe Mode

Which of the following is a good practice when interviewing a customer?

• if the problem is intermittent, tell the customer you will come back if it happens again

• have the customer try to reproduce the problem

• expect the customer to have written down any error codes

• ask if the customer spilled anything on the computer

What is the name of the port used by a dial-up modem?

• RJ-11

• switch

• RJ-45

• hub

Which twisted pair category can support 10Gig Ethernet?

• CAT-6a

• CAT-6

• CAT-5

• CAT-5e

Toner is placed onto the drum where the charge has been reduced during which step of laser printing?

• developing

• charging

• exposing

• transferring

What is likely the problem when a portion of a complicated page with lots of graphics does not print?

• printer does not have enough memory

• cartridges are not properly installed

• corrupted printer drivers

• USB cable has a short in it