Chapter 9 Oral Comm
Quiz
•
English
•
University
•
Practice Problem
•
Hard
maryam 3llan
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of conflict arises when group members disagree about the procedures or methods for accomplishing a task?
Relational conflict
Process conflict
Secondary tension
Group norms conflict
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the term for the conflict that occurs when group members do not like, value or respect one another?
Group cohesion conflict
Team development conflict
Process conflict
Relational conflict
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the term for the conflict that occurs over group norms, roles, leadership, and differences among member opinions?
Team conflict
Relational conflict
Secondary tension
Process conflict
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In which phase of group interaction do group members express positive feelings toward one another and toward the group?
Storming phase
Reinforcement phase
Emergence phase
Formation phase
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary focus of process conflict in a group?
Personal relationships among group members
Leadership and decision-making
Group norms and roles
Procedures and methods for accomplishing a task
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the term for the phase of group interaction where conflict or disagreement is managed, decisions are made, and group problems begin to be solved or managed?
Reinforcement phase
Storming phase
Formation phase
Emergence phase
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the outcome of relational conflict in a group?
Enhanced decision-making and problem-solving
Improved communication among group members
Decreased group morale and reduced performance
Increased group cohesion and cooperation
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