FCTG WCS MNL | SPOTCHECK

Do we rebook flights using JQ voucher?

• TRUE

• FALSE

Where do we rebook flights using JQ voucher?

How do we validate JQ voucher?

• TARMAC

• JQ VOUCHER CHECKER

• CREDIT EMAIL

• JQ PORTAL

How do we check JQ flights affected by ASC?

• SABRE

• JQ WEBSITE

• JQ PORTAL

• TARMAC

What is TAT for JQ ASC refund?

• 3-5 BUSINESS DAYS

• 5-10 BUSINESS DAYS

• 12 - 18 WEEKS

• 24 - 48 HOURS

How do we look for other alternative flight if passenger declines to accept the offered flight?

• Seach availability in Sabre

• Check JQ Portal

• Chat JQ Trade Support

• Refer passenger to JQ