A quiz on Communication for Work and Academic Purposes

What is the importance of learning about workplace and academic writing?

On-the-job writings are usually done for at least one of three reasons:

● to create/build a record

● to request or provide information

and (a)   .

Answer explanation

What are the 5Ws to determine the purpose of your on-the-job writing?

(a)  

To determine your reader or audience, what questions do you NOT ask yourself?

• Who am i writing to?

• What do they know about this topic?

• What are their job titles and areas of responsibility?

• What is their financial status?

For upward communication, which of these materials are sent by subordinates to their superiors?

• What subordinates are doing

• Unsolved work problems

• How subordinates feel about their partners

• Unsolved personal problems

The materials are sent to people who are of equal level or status; that is, between members of the same division or department of an organization.

• Upward communication

• Lateral/horizontal communication

• Downward communication

This is the kind of communication sent by superiors to their subordinates.

• Upward communication

• Lateral/horizontal communication

• Downward communication

This is intended for workers outside the workplace as well as clients, customers, and the general public.

• Upward communication

• Lateral/horizontal communication

• Downward communication

• Outward communication

Choose the types of workplace communication that categorize as internal communication

• Upward

• Lateral/horizontal

• Downward

• Outward

What is the preferred medium for external communication?

• Memorandum

• Standard business letter

• Incident report

• Proposal