Front Office

Front Office

11th Grade

40 Qs

quiz-placeholder

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Front Office

Front Office

Assessment

Quiz

Life Skills

11th Grade

Hard

Created by

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Used 4+ times

FREE Resource

40 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a  web-based software used by travel agencies and travel    

    management  companies to retrieve and conduct transactions related to air    travel,          

    hotels, car rental, or other activities?

PMS

CRS

Hotel CRS

 LIS

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What do you call  a symbol on a display screen indicating that the computer is

     waiting  for input?

Buttons

Prompts

Options

Abbreviations

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The end goal of using this is for hotels to deliver a seamless guest experience.

PMS

CRS

Hotel CRS

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the term used to describe a system that allows hotels to manage their front office operations, such as booking reservations and checking guests in and out?

PMS

CRS

Hotel CRS

LIS

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a type of software that enables hotels to manage their inventory and rates across various distribution channels?

PMS

CRS

Hotel CRS

LIS

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What do you call a system that allows hotels to track and manage their relationships with guests, including preferences and stay history?

PMS

CRS

CRM

LIS

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

These are basic functions in a CRS  EXCEPT:

Inventory and reservation management

 Payroll management

Online payment gateway integration

Customer data management

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