Front Office

Which of the following is a  web-based software used by travel agencies and travel    

    management  companies to retrieve and conduct transactions related to air    travel,          

    hotels, car rental, or other activities?

• PMS

• CRS

• Hotel CRS

•  LIS

What do you call  a symbol on a display screen indicating that the computer is

     waiting  for input?

• Buttons

• Prompts

• Options

• Abbreviations

The end goal of using this is for hotels to deliver a seamless guest experience.

• PMS

• CRS

• Hotel CRS

What is the term used to describe a system that allows hotels to manage their front office operations, such as booking reservations and checking guests in and out?

• PMS

• CRS

• Hotel CRS

• LIS

Which of the following is a type of software that enables hotels to manage their inventory and rates across various distribution channels?

• PMS

• CRS

• Hotel CRS

• LIS

What do you call a system that allows hotels to track and manage their relationships with guests, including preferences and stay history?

• PMS

• CRS

• CRM

• LIS

These are basic functions in a CRS  EXCEPT:

• Inventory and reservation management

•  Payroll management

• Online payment gateway integration

• Customer data management

The system has this word which appears on the field which the user of the

     computer needs to comply before proceeding to the next field.

• Compulsory

• Required

• Mandatory

• Optional

Which of the following  is the MICROS property management system used in many

     large hotel chains,   such as Travelodge Hotels ?

• Magellan

• Sabre

• Opera System

• Amadeus

It is the leading known brand in Tourism CRS EXCEPT:

• Travelport

• Amadeus

• Opera

• Sabre