Analyze memo

What is the main purpose of this memo?

• To explain a new policy regarding tardiness.
• To express appreciation for employees who are always on time.
• To ask for volunteers to help improve punctuality.
• To announce a company social event.

Answer explanation

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The tone of the memo can be described as:

• negative and unprofessional
• Informative and professional
• Encouraging and supportive
• Neutral and objective

The memo emphasizes that tardiness is a problem. Does it offer any solutions?

• No, it focuses solely on consequences.
• Yes, it suggests resources or strategies to help employees be on time.
• It indirectly suggests solutions by mentioning the negative impact on the business.
• It doesn't need solutions, just a strong emphasis on being punctual.

The memo mentions "a few times" as a threshold for getting a write-up. How clear is this policy?

• Unclear, as it doesn't specify the exact number of occurrences.
• Very clear, as "a few" is a universally understood number.
• Unclear, but it emphasizes the seriousness of repeated lateness.
• Irrelevant, as the focus should be on overall punctuality.

The memo states that "being late affects our business negatively." Does it explain how?

• No, it lacks any explanation for the negative impact.
• Yes, it details specific consequences of tardiness on business operations.
• It vaguely mentions "trouble," but doesn't elaborate on business consequences.
• It doesn't need to explain, as negative effects are common sense.

The memo uses the phrase "don't mess around." Is this appropriate for a professional communication?

• No, it's unprofessional and creates a negative atmosphere.
• Yes, it adds informality and makes the message relatable.
• It depends on the company culture, but might be seen as too casual.
• It doesn't matter as long as the message is clear.

The target audience for this memo is most likely:

• All company employees.
• New hires only.
• Management team.
• Customers of the company.

Imagining yourself as an employee receiving this memo, how would you react?

• Feeling apprehensive and unsure about the specific consequences.
• Motivated to improve punctuality due to the fear of repercussions.
• Confused by the informal tone and lack of clear guidelines.
• Indifferent, as the memo mainly expresses appreciation for punctual employees.

What is the MOST important element missing from this memo?

• A clear definition of "a few times" regarding tardies before a write-up.
• A more professional and respectful tone towards employees.
• Specific consequences for different lateness durations.
• An explanation for why the new policy is being implemented.

Which of the following statements is NOT included in the memo?

• The specific consequences of being late.
• An explanation for the reason behind the new policy.
• The impact of tardiness on the business.
• An appreciation for employees who are typically on time.