Business Semester 2 Final Exam

Microsoft Office applications share a feature which is located across the top of the screen. It is

like a toolbox that organizes the commands you’ll need as you work in each application. What is

it called?

• A. heading

• b. ribbon

• c. title

• d. header

To change the format of a single paragraph in Microsoft Word, where must the insertion point be

placed?

• a. anywhere on the page

• b. anywhere within the paragraph

• c. at the beginning of the document

• d. at the beginning of the sentence

What is text that prints in the top margin of each page called?

• a. footer

• b. header

• c. margin

• d. marker

A text feature that adds bold, italics, or underlining to words to emphasize them is known as

what?

• a. formatting

• b. graphics

• c. layout

• d. spacing

Changing the line thickness or shape outline in word processing is also known as changing

what of a line?

• a. contrast

• b. depth

• c. shape

• d. weight

What is a form of protection provided by the United States that gives the author of an original

work exclusive rights for his or her lifetime plus 70 years called?

• a. copyright

• b. fair use

• c. first permission

• d. public domain

Which group discussion technique is used to generate as MANY ideas as possible for solving a

problem?

• a. brainstorming

• b. gossip

• c. grapevine

• d. non-verbal communication

The means by which a message is conveyed is called what?

• a. channel of communication

• b. communication network

• c. formal communication

• d. informal communication

Anything that interferes with a sender creating and delivering a message is known as what?

• a. conflict

• b. distortion

• c. distraction

• d. grapevine

What is an arrangement of text or numbers in rows and columns, like a spreadsheet?

• a. chart

• b. diagram

• c. graph

• d. table