Internet Product Knowledge

What are the download and upload speeds for Spectrum Internet Assist (SIA)?

• 30 X 4 MBPS

• 50 X 10 MBPS

• 40 X 4 MBPS

• 20 X 4 MBPS

What system is used to research the details of promotions and services offered by Spectrum?

• Spectrum.com

• Panorama

• Talent Center

• CoPilot

What is the standard price for SIA with Wifi?

• $29.99

• $35.00

• $25.00

• $19.99

What are the download and upload speeds for Premier Internet?

• 400 X 20 MBPS

• 500 X 20 MBPS

• 600 X 20 MBPS

• 500 X 30 MBPS

What are the download and upload speeds for Spectrum Internet Advantage?

• 100 X 10 MBPS

• 100 X 20 MBPS

• 200 X 10 MBPS

• 400 X 20 MBPS

The current offer for Spectrum Internet Advantage is $30.00 for the first year. What will the price be starting in Year 3?

• $50.00

• $59.99

• $30.00

• $49.99

True or False – If a customer wants to use their own router, they do not need the $10 Wi-Fi charge.

• True

• False

What is the name of Spectrum's virus protection software and how much does it cost?

• Spectrum Security Suite - $5

• Symnatec VIP - $0

• Spectrum Security Software - $0

• Security Suite - $0

What is the data cap for Spectrum Internet?

• It depends on their package.

• 100GB

• There are no data caps for any level of internet service.

• 250GB

What are the download and upload speeds for Spectrum Internet Gig?

• 1000 X 35 MBPS

• 100 X 10 MBPS

• 1000 X 20 MBPS

• 500 X 20 MBPS