
Mobile Product Knowledge
Quiz
•
Computers
•
University
•
Practice Problem
•
Medium
Nilda Acevedo
Used 22+ times
FREE Resource
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13 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You can use ANY phone with Spectrum Mobile.
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the standard rate for the first Gig under the Spectrum Mobile By the Gig data plan?
$14.99
$20
$19.99
$5
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Maximum Buyout amount for Phone Balance Buyout (PBB)?
$2000
$3500
$2500
$5000
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Do Mobile and our core services appear on one bill?
Yes
No
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where does the customer's mobile order get delivered to?
Billing Address on File
The Nearest Spectrum Store
Service Address
Address of the Customer’s Choosing
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the cost of SMRRP?
$2/month
$5/month
$7/month
$10/month
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: Customer must stay active for a minimum of 12 months or will be required to pay back Phone Balance Buyout amount they received to pay off their devices.
False
True
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