Mobile Product Knowledge

You can use ANY phone with Spectrum Mobile.

• True

• False

What is the standard rate for the first Gig under the Spectrum Mobile By the Gig data plan?

• $14.99

• $20

• $19.99

• $5

What is the Maximum Buyout amount for Phone Balance Buyout (PBB)?

• $2000

• $3500

• $2500

• $5000

Do Mobile and our core services appear on one bill?

• Yes

• No

Where does the customer's mobile order get delivered to?

• Billing Address on File

• The Nearest Spectrum Store

• Service Address

• Address of the Customer’s Choosing

What is the cost of SMRRP?

• $2/month

• $5/month

• $7/month

• $10/month

True or False: Customer must stay active for a minimum of 12 months or will be required to pay back Phone Balance Buyout amount they received to pay off their devices. 

• False

• True

What is the standard rate for the Spectrum Mobile Unlimited plan?

• $29.99

• $50

• $49.99

• $30

Where can you find mobile coverage maps? (Select all that apply)

• CoPilot

• Online

• In your mailbox

• In your email

What kinds of devices can be activated with Spectrum Mobile?

• Cell Phones

• Smartwatches

• Tablets

• In Car Wifi